Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal information such as name, phone number, email address, and physical address
• Information submitted through contact forms, service requests, or SMS opt-ins
• Technical data such as IP address, browser type, device information, and site usage

2. How We Use Your Information

Your information may be used to:

• Respond to inquiries and provide roofing services
• Send appointment reminders, service updates, and promotional messages (via SMS or email)
• Improve website functionality and customer experience
• Comply with legal obligations

3. SMS Opt-In Details

By providing your mobile number and opting in, you consent to receive SMS messages from CER Roofing, which may include:

• Appointment confirmations and reminders
• Project updates
• Promotions or special offers

4. Cookies & Tracking Practices

We may use cookies and similar tracking technologies to analyze website traffic and performance, personalize content and user experience, and improve marketing efforts. You may disable cookies through your browser settings.

5. Data Security & Handling

We implement reasonable security measures to protect your personal information, including secure servers and encrypted communications, limited access to personal data, and regular monitoring for vulnerabilities. However, no method of transmission is 100% secure.

6. Your Rights

You have the right to request access to your personal data, request corrections or deletion, and withdraw SMS consent at any time by replying STOP. To exercise these rights, contact us using the information below.

7. Mobile Information Sharing Statement

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to service providers necessary to operate our business (such as messaging platforms), and only for service-related purposes. Consent is not a condition of purchase.